Service & Support




 
                                                                         
                                                                                         ACCESSORES                           STAND MIXER                     REPAIR AND RETURN



CHETRONIC Stand Mixer Warranty Policy

1. 2-Year product warranty.

    All customers who order CHEFTRONIC stand mixer can enjoy 2-year product warranty.
    All customers who order CHEFTRONIC Acessories can enjoy 6-month product warranty.

2. 30-day free return and exchange.
    All customers who order CHEFTRONIC Stand mixer can enjoy 30-day free return and exchange from the delivery date.

3. Service Contents
    1> 
Free Repair Service
    In the warranty time, we provide all customers 2-year free repair service excluding shipping fee. Please contact our service team before service is needed.
    2>
 Free Accessories
      In the product warranty, the free accessories are available for repair or replacement.
    3> 
Technical support
    
Lifetime Technical support, any questions, please email our service team: service@cheftronic.net
           1). During the warranty, your product has the free repair service excluding return and shipping fee.
           2). Technical support, pls email us via: service@cheftronic.net


Repair Address:

 1) Country: Spain
     Tomrepair
     C/Pin y Soler,38 Local 6
     Tarragona; Tarragona; 43002
     Spain
     Tel:977 236 257                 Email: customerservice_es@tomrepair.com

 2) Country: Germany  
     Tomrepair Yong Wiehl
     Werner-von-Siemens-Str.9
     Gebäude 6511
     76646 Bruchsal
     Germany 
     Tel +015145741008              Email:  customerservice_de@tomrepair.com

 3) Country: USA
     Tomrepair
     5640 Grace Place,
     Commerce, CA 90022
     USA
     Tel:(+1)626 362 7240        Email: customerservice_uswest@tomrepair.com

 4) Country: UK
     Warrantech Safestore
     Unit 2, Astley Park Estate,
     Manchester  M29 7JY
     UK
     Tel:+447752507340             Email: customerservice_uk@tomrepair.com